Dear Loyal UpTown Auto Customers,
I wanted to personally reach out and let you know that we are taking preventative measures to help stop the spread of this virus. We have enhanced our daily cleaning and are paying special attention to disinfecting door handles, counter tops, desks, bathroom and customer and employee areas. Hand sanitizer is also available for customers in the office area.
Social distancing is a recommendation from the Center for Disease Control and Prevention to slow the spread of the virus.
UpTown Auto is prepared to provide you with the same customer service and comply with these recommendations. We can receive and deliver your vehicle without direct contact with any employee. A key drop box is available to all customers at any time of the day. The drop box location is in the front garage door.
UpTown Auto is prepared to call or email estimates, we can also take payment over the phone. If you would like to pick up the vehicle without coming into the office, we can lock the keys in your car for afterhours pickup, this is an option if you have a spare key.
We have Ziplock bags in the office area that we can keep your keys in while we have your car.
After repairs have been completed, we will disinfect your steering wheel, shifter and door handles.
If any employees at UpTown become ill, they will be required to stay at home until they are symptom free.
Your health and well-being are our highest priority and we truly apricate the trust that you place in us. We look forward to working with you through this situation.
John, Ian and Julie.